From Cowtown to "Wow-Town": The Quirky Enigma of Fort Worth's SeaQuest
When you imagine Fort Worth, Texas, your mind likely conjures images of cowboy boots, barbecues, and perhaps even a rodeo or two.
But tucked away amidst this quintessential Texan setting is SeaQuest, a unique attraction that defies all stereotypes. Seaquest Fort Worth is a setting that is conveniently in a mall so you can get your shopping and fun done all in one trip!
It’s not just an aquarium; it’s an interactive wonderland that showcases not just marine life, but a host of other animals from around the globe.
It’s as though someone took a marine biology lab, a petting zoo, and a theme park, threw them into a blender, and out came SeaQuest.
If you’ve ever wanted to feed a stingray, pet a parrot, and learn about Amazonian reptiles all in one afternoon, SeaQuest is the place for you.
Table of Contents
SEAQUEST FORT WORTH EVEN HAS VIDEOS!
What Exactly is SeaQuest?
A Global Expedition in a Local Setting
SeaQuest aims to be a globetrotter’s paradise encapsulated within four walls. Its array of exhibits aren’t confined to the oceans but sprawl across a myriad of ecosystems and continents.
Imagine crossing from an Amazon rainforest into an Egyptian desert, then diving into the Caribbean—all without ever leaving Fort Worth.
The sheer audacity and scope of this concept make SeaQuest a conversation starter, to say the least.
The Lay of the Land
When you walk into SeaQuest, the first thing you’ll notice is the thematic division. Zones are separated into different world environments, with unique sets of animals and marine life native to those regions.
Each area is meticulously designed to emulate the native habitat of the creatures it houses, complete with relevant vegetation and decor.
The illusion is effective enough to make you momentarily forget that you’re still in the heart of Texas.
CHECK OUT THE REVIEWS!
Yikes. Listen, the staff were great. But this place is the ethical equivalent of a roadside zoo. Located inside of the mall right next to the JCPennies, it's a rundown, money grab at the expense of the animals on display. I cannot recommend.
It's in the mall, most of the stores in the mall are out of business so very empty. The quest is very small but what attracts the kiddos is that you can buy tokens to pay to interact with the animals.....$1 a token. You can buy a handful of fish food for a token, 2 tokens to pet a cat, 1 token to feed birds, 1 token to buy food for most other animals there.
I am confused? Why are so many people giving 5 stars? This place is small for the rather high ticket price. Animals were limited and sadly cramped. 1/3 is missing or awol. The token is a scam. You get literary a few (like 3-4 small 2mm pieces of... food?) They are miserable for a $2 charge per token. Some "feed" dispenser are either empty or not working. The place is wet and slippery. The only positive is the friendly staff despite a miserable working conditions. My kids love aquariums and animals and they felt pretty much meh. Even with advanced ticket, you still have to stand in a single line. it was 20mins for us with less than 5-6 families of us. Thoroughly disappointed.
Had a great experience, staff were very nice and helpful. Bryant at the front desk was especially helpful.
I definitely had a lot of fun. The staff was friendly and we got to feed a sloth and wallaby. Not crowded either which was a plus. I would go again.
Kids loved it! It was pretty hot inside when we visited; the groupon was easy to use. We'll definitely visit again sometime during a future metroplex visit -- it's worth getting feeding coins, if you're on the fence!
Animals dod not look well taken care of and in tiny habitats much too small for them. I left there feeling depressed.
Fun little aquarium with a variety of animals. I definitely recommend buying tokens to feed the animals. The place is a little dated, but worth the price, especially if you use a discount coupon.
Good experience, it was great to be able to feed and touch some of the animals.I would think twice about the amount of tokens you get for feeding, we got 15 and felt like we were just trying to use them at the end. There were also many feeding machines that were empty or taking people's tokens. Staff were all friendly however which is a plus.There was a Groupon for admission which was a great perk.
It’s a fun place for kids to go to, however, the place needs to be cleaner than that what I saw. I mean probably there’s a shortage of employees but it has to be cleaner, cells for pets, aquarium etc. Otherwise, it’s a good place!
Very expensive!! Food dispenser wouldn’t work!! The floor was flooded and you have to walk all the way around to get to the other side!! I wouldn’t be bring my kids back here
Grimy conditions. Felt so bad for the animals when I took my son here a few months ago. Glad they’re in the news for this terrible treatment of animals. The employees also treat you like dirt for asking questions about the process. It’s a muggy madhouse in there. Do not recommend them. A ripoff of a petting zoo
Beautiful animals and fish reptiles everything and great customer service
Everyone has to see how they treat animals in this place..peta have videos of sharks dead ..STOP animal abuse .no more sea quest or sea world or place that has animals locked up….
Don’t be fooled by this place. Or any of the locations. They treat their animals horribly. Just look up what they did to a baby sloth and you’ll know. AVOID AT ALL COSTS
I got free tickets through my Crayola annual pass. I had no idea what to expect, but I thought, sure it’s free. Probably a little aquarium.It is certainly not worth actually paying for. I’m kind of concerned for the animals. It was dark and smelled bad and felt like it’s been hanging on for dear life since the 90s.I have a feeling they’re going to get shut down pretty soon.
Be informed. This location is being investigated for animal neglect and cruelty after videos surfaced showing animals starving/suffocating to death. Do not support them.
This place made me really sad, it was super dirty & smelly. Very congested for fishes and other animals. It’s dark & dingy in there. After visiting there I was felling like I would vomit. Overall left feeling really sad for the animals and will never go back there.
I was very disappointed in this place and I really wish I had done more research before wasting money on admission. For one, the mall is pretty much dead. I wasn't expecting it to be vacant, hardly any stores open and no food court. It's been years since I've visited Ridgmar and it has really gone to pot. Two, SeaQuest itself was not worth the price to get in. It was very small, the animal enclosures were tiny, the animals acted like they were starving (especially the otters). Granted, the employees were nice but the establishment as a whole was quite pathetic. After I get home, I did some digging and find out about some allegations against this company and their many locations in the country. They are in some big trouble with PETA and frankly, I'm not surprised, given the conditions I saw with my own eyes.
This is wonderful company. The care and love that the staff offers the animals is profound. The memories that Seaquest creates are unique and very special.Katie and her team are amazing 😻…I was so blessed to have worked for suchA lovely company….
Heard alot about how animals are underfed at seaquest's. Mainly fed during feeding interactions with people buying food. Hope this isn't the case here, but giving one star because my last post was somehow deleted? Trash experience and false advertising.
The animals deserve better. They don’t feed them unless the customers are there to watch/pay to feed the animals.
They're starving the animals!! Only guests are allowed to feed them, the animals are fighting each other for food and eating each other as well don't come here!
The worst aquarium I have ever been in is rather small my granddaughter did not like I at all not so disappointed.
I didn't enjoy this visit much at all. The floors were slimy you lots money just about everytime you put in the feeders. We were told because of the humidity the food jams up. Just something that happens. No offer to get the money back. If you know that this is a problem maybe before people arrive you should figure out a new plan 🤔.
Very underwhelmed by our experience here. The place is pretty old and dingy, with a strong odor and needs a deep clean. Waited in line for 40 minutes. Not worth the hassle.
Advertised as the best aquarium in Texas? It was the worst we've ever seen. First, it's in a mall which we thought would be very convenient until you realize the mall looks like it came out of Dawn of the Dead. When we first walked into the mall, there were no stores, just empty spaces, it was dark looking down some corridors, and you could hear screams (kids) in the background. Almost every store space was empty/vacant and a large chunk of the mall has been converted into an Extra Space Storage rental facility. The food court, well, hardly a court, there were 3 vendors, all the others were vacant. Now for the aquarium. We got the senior price which still totaled over $70 for 3 of us. There are very few fish species. The biggest display is that of the sting rays. No big wall displaying a variety of fish species. There are several cages with armadillos, snakes, prairie dogs, etc. There were a few large (for a home residence) aquariums which display species you would find in a home/fish store. If you are a 5 year old or younger, probably a cool place, but for anyone older, you are left wondering what you paid for. Sorry, but I would not go back and don't recommend spending money on this.
I took my 10 and 7-year-old there, and we paid for three interactions. Unfortunately, we didn't get to experience any of them because the wildlife attendants were nowhere to be found during our appointment times, even after notifying each other on walkie-talkies. Given the circumstances, I would like a refund for the interactions.
My daughter liked it, but the truth is I was very disappointed and I felt bad for the animals, the place is very neglected and the spaces are very limited for the animals 🙁 it looks more like a pet store, and as I saw in A previous comment there are no employees supervising the children if they clean their hands or not when they have interaction with the animals, which seems super harmful to the animals, and I had to tell my daughter to wash her hands to take care of the animals. the animals, the employees are super friendly (that's what I rescue) but the place should be moved to a larger space, in addition to this the access is in an abandoned mall 🙁 which doesn't make you want to be there for a long time, no I think I'll come back again 🙁
I brought my girlfriend here for a date and I purchased the two person duo quest on July 18th. When we went in to see the capybara encounter there were many, around 50 COACHEROACHES, some alive , some dead. The employee said the exterminator has come that morning. A coachroach climbed on the workers shoulder and my girlfriend said she wanted to leave. They offered us a different experience with the sloth but when they went to get it they said it was asleep.We requested a refund and never heard back from anyone!
Definitely not a lot of animals like advertised. Also was hard to figure out if you are not from around there that it’s actually located inside the mall. Some machines took our coins and never gave us any food. We did expect a better time but it is okay.
Bryant is super knowledgeable, personable and helped turn a fun experience into an unforgettable one.
I guess I wasn't sure what to expect but it wasn't this. This is located inside a mostly vacant mall. The staff is helpful if you can find them. There was one really nice and knowledgeable specialist with snakes. Otherwise the place was sad and smelly. Sure my kids had fun feeding the animals but as a parent, I really felt bad for the animals. The space seemed small and not well maintained. They have a coin system to feed/interact with the animals. There aren't team members watching over the sites which means rowdy kids can overstimulate the animals with no supervision..I didn't feel good leaving here. It is quite pricey for not a lot of time interacting.. again my kids had a great time but it felt overpriced and more of a hazard to the animals than a safe space. I didn't feel like we learned a lot about any of the animals except the specialist visiting with snakes. The Fort Worth zoo was MUCH nicer, cleaner, etc.
It was very fun touching and feeding so many cool animals. And people were nice. That being said, it was VERY expensive, and these poor animals aren’t getting any real sunlight. The place is inside Rigmar Mall. It’s dim and chaotic in there.Workers need to be stationed at particular zones, because with the way it is, everyone just fends for themselves to figure out what to do. If you want to do a particular animal interaction, you have to wander around and find someone who works there who will then call someone else to come help you, and then you just wait around aimlessly until a worker finally comes. It’s very very disorganized. And there is very little supervision at all. Kids sticking their hands in tanks and cages, no one making sure that people wash their hands or be careful with what they allow or put in with the animals. Kids putting the otter food into the koi fish tank, etc.I imagine that animals get sick often, and probably also children…The ground is also uneven.The pictures online are misleading, because it’s way less clean and bright in real life. There were also no mermaids.
Not worth the money, we had to wait near bird cage for over an hour for an attendant to open it. Poor staff engagement for visitors and most animals and birds are locked up in very small spaces in the mall and seen many water leakages on the roof tops and smelled bad inside. We wonder on how it’s rated high in Google reviews!!
Plz do not teach your children it's ok to treat living things like this. This place needs to be shut down.
Really sad, not only are the tanks not really well kept at all, we booked an interaction for capybaras and we got there and they told us to wait 45 minutes, so we waited, then we waited longer and each time they said someone will be right there. Almost 2 hours later they basically rushed us through to get to the next big group. Told we can't get our money back after waiting the first hour, but they could put us with another animal instead, but that still didn't change we paid for one specific animal and they still didn't have the staff to do any other animals.
Worst experience ever I'd recommend never to come there Worst money spent and how they keep the place very dirty and not clean if I could I'd rescue all the poor animals they looked very sick I'm even calling the animal cruelty the employees are knowledgeable on any of the animals
Nice experience for Kids up close with some of the birds, reptiles and fishes. It's worth only if you buy some up close experience - they have quite a few options, like interaction with Birds or Snakes/reptiles, Sting ray etc.. might be even cool to dip in the same water as sting rays. Would recommend 10-20 tokens to feed animals, might be sufficient. Do not try Hurrican experience, it's a waste of token and time.
It became very expensive but place is not better inside. Most of the feeders without food. Half of the cages smell horrible. Many empty cages.No explanation of what’s included in the ticket.I don’t think we come back again
So, so disappointing. The entire operation was very mercenary; pay admission, then pay $2 to feed a tiny handful of pellets to an animal, or $6 to go in a room with a different animal, or other amounts to touch, feed, or "interact" with the animals. The most expensive ones cost upwards of $20/ person! Absolutely ridiculous. And that money is certainly not going far toward the animals' care; they live in dingy, small enclosures with barely enough room to move and play and there is absolutely no natural sunlight anywhere. Plus it smells atrocious; there is no indication that the air in there has any kind of filtration system. Awful, awful experience. Would not recommend anyone waste their time or money here.
Small aquarium, it does smell but it’s an aquarium. The tortoise and capybara definitely looked very sad. The tortoise had no water in its enclosure it kept walking the perimeter and walking into the wall it was actually really sad to watch.
I'm a little disgusted with this place. The cost was huge. For what little you do here. Daughter wanted to hold a sloth, it cost 50. She didn't get to hold a sloth at all. Just pet and feed. Not worth 50 dollars. The animals you see at the zoo unless you interact and that's outrageous as well. Cost too much for what you get! It's also in a mall if that tells you anything.
The animals here are cute and some are very motivated to get food from guests, however, it was not what I had expected. It was dirty, very stinky, and you have to pay $2 per "token" to feed or interact with the animals, some animals charging up to 12 tokens to interact. Kind of a rip off imo because you pay to enter the attraction, and its already not that big or impressive and then you have to pay to feed or touch the animals. My kids had fun walking through.
This is a tourist trap. The entrance fee doesn't include feeding the animals, for which you'll have to buy tokens, which are expensive. The animals that interact with people and children seem stressed out, scared, and overstimulated.
There's never really any "mermaid " there to make you want to do it... a lot of the attractions are dual
Fun little aquarium that had a fair amount of variety. They had excellent oppotunities to interact with the animals. Had a cow nose ray splash me because I ran out of shrimp to feed it. Service was great. Everyone enjoyed themselves from my two year old to my high school graduate.
Let's see... First, walking into the mall where Seaquest is located is like stepping into a dystopian, depressing, empty abandoned building that is eerily surreal and a little unsettling. Now, on to the review...$70 for 3 tickets, $40 for tokens, $4 for each person to have an "encounter" with certain animals for a few minutes, waiting in line for the sugar gliders only to be told after 20 minutes of waiting that an appointment with them is to be made in advance, the snack vending machine said no cash on the bottom and no credit card on the top (I know right), $8 for the photo booth which would have been worth it if the touch screen worked, but it didn't so we couldn't personalize the pictures. My kids just had to wait until the booth decided we were taking so long and gave us a countdown. On a positive note, however, my animal-loving children enjoyed the parakeets and petting the sturgeon. I enjoyed getting to leave.
We went today for our daughter’s 2nd birthday. We had purchased the epic quest so she could experience everything. After a little issue at the front we had an amazing time. Linda was our guide and she was absolutely amazing! She was so kind and helpful and knowledgeable. I know she said she doesn’t usually do tours but we are so lucky we had her! She definitely made the experience so much better! We will definitely be back!!!
Fun small aquarium adventure.. has a little bit of everything. Our fav part was the tokens you get to feed the animals
It's not really worth the prices. For 3l1 adult an 2 kids was 122 an then tokens on top of that. Not really a aquarium
This was a dumpy hole in the wall. It seemed like some pet hoarder decided to open a shop and charge $25 per person to get in, then they encourage you to spend another $40 per person to feed their pets. Everything seemed dirty and the floor was wet all over the place. Many of the feeding stations were empty, so you couldn’t use the tokens you spent almost $2 per token on. I would never go back, and will warn anyone else to steer clear. I wish I could get my money back.
All & all was a decent time our instructor bryant made the sloth experience super interactive and fun even though it was cut short it was still a memorable experienceI wouldn’t waste money on the food tokens, the machines kept getting stuck so it was 50/50 on whether we got food or not.
Was a great time. Our kids snorkeled with the sting rays and sharks and enjoyed it the instructor Brian made it fun and interactive. You can feed several animals and interact.
Worst aquarium ever! Don’t waste your money on the Feeding Tokens, the feeders are either empty or nothing comes out. Also…….the place smells awful and is dirty, some of the animals weren’t there and the ones that were had awful living conditions and smelled like urine. We spent over $100.00 on something that should be shut down. Wish we would have just went to the zoo instead. Would have given 0-stars if it was an option.
Had an absolutely amazing time here!Arrived later than anticipated because of traffic. Only had about an hour to go through the aquarium but it was still so fun. There wasn’t a WHOLE lot to see but there were a lot of interactive experiences that made it worth it.Devin at the front desk is honestly the reason I am taking the time to write this review. He was extremely friendly and welcoming. Will be back for sure.
Bryant helped us have a good experience! Sad to see the mall close up around this place.
Bryant H was so much help with our kids through many exhibits, the whole experience was so much fun and we loved that it was interactive. Our sons had a blast we will definitely be going back again!!
They convinced us we needed a large amount of tokens. Took family from our of town there. Spent almost 3 hundred dollars for 30 minutes of terrible setup. Once inside the location to use the tokens had no employees there and was a complete waste of time. Will never visit it again.
I went with family for my niece's birthday. The staff is nice and informative, but it's very obvious that the animals there are just there to be locked up and exploited. It's just sad. I don't frequent places like this for that reason. A lot of the feeding stations, where you put in a token to get a few pieces of food to feed whatever you're near, were often jammed and it led to disappointed toddlers. There was a mermaid there who was very kind, and really made my nieces believe she was a mermaid, but the water was so dirty they didn't even notice her tail until I pointed it out to them and physically put them in front of it. She was nice, but I think what she was given to work with wasn't great. And just a few feet from there, there were tanks where you could pay to stick your feet in to let fish eat dead skin. I know this exists, and I've seen peolpe doing it, but the entire corner looked filthy, everyone had their feet out, and nothing was cleaned between peolpe. The only seating in that area is right there, so I had no choice but to witness this. It was just an odd experience filled was almost no air conditioning, a horrible-smelling environment, and paranoia surrounding the amount of cockroaches, dead and alive, that were scurrying around. Staff members were killing them, to their credit, but it was crazy how many there were. One was on my foot and it took everything in me not lose it.I'm glad my five-year-old niece had fun, but I was miserable. And I love animals. It was just hard seeing so many that looked absolutely desperate for food or sad. Also, there was no service past the entrance. That didn't bother me but I feel like someone should know if they recommend spending three to four hours there.
They should shut down. False advertisement. This should only cost 5.00 for admission and every token we felt we needed to use did not work. These animal need to be in a better envirnment. This old run down vacant mall is not a proper facility for these anmial. Please shut this down. This is not a place for you take your kids. Keep expectation very low. And they know it, so an attempt to get a refund is foolish.
Tldr: Don't waste your money. The place is filthy and they upsell you on tokens when there's no way you can use them all because of the lack of exhibits.This place was a letdown. We paid ~100$(58 in tickets online then they up sold us on tokens at the gate promising we'd need so many for the exhibits) We get in and it stinks like an old lake and water is leaking from the roof. The exhibits along the wall while walking in are empty save one small animal curled up in his bed clearly scared of the noise. We kept walking and encounter the large fish tank which was filthy, we could barely see the fish a few inches away from the glass. As we continued the toddler fish pool was cleaner and the fish were eager to eat food. Btw two of the three despensers we saw with small shrimp didn't work so that ate through a few of our coins. After that we go into the back, where more exhibits sit under construction. The ducks were cute and the large fish were cool. The only saving grace this place has was that the staff were nice (despite up selling the tokens which I'm sure is their job). The only reason I'm not putting one star is because my son has fun feeding the fish at the toddler sized pool. Oh and as I was paying someone gave me some tokens they didn't use. I was wondering why they didn't use them all now I see why. We didn't use all of ours either and gave them away.
We booked the Ultimate Safari Bundle which provided just the right about of hands on experience for us. We had an awesome time with Bryant as our guide! He was super knowledgeable and VERY kind! If you get a chance, ask for him - you won’t be disappointed!
We had a great time! Although initially thrown off by the location, Sea Quest has become one of our favorite interactive aquariums. Every staff member we interacted with was great and clearly cared for the animals. Special shout out to Jacob, Bryan, and the tall guy with glasses at the register (sorry for forgetting your name) for making our visit even better.
Great experience, one of the employees hooked me up with a college discount sense im a college student, if I didn’t live so far away I’d definitely come here more often, great experience
This place Is really pricey. But if your kiddos like sea animals and want to be able to touch animals this is a great place to take them.The staff is really good. Espcially Bryant, and the gift shop people. Bryant, was very nice, and was Knowledgeable about the Animas and cared for Them the right way and could answer any questions we had about the animals.
We had a wonderful experience with Alvin the capybara and the Dash the sloth; along with multiple other hand on interactions (tortoise, stingray, iguana, prairie dogs, bearded dragon, wallaby, sugar, gliders, birds, etc….If you have any questions, do not hesitate to ask Jacob or Bryant. I wish i got the ladies names that were working because they were great too. Everyone was so kind, very friendly and knowledgeable. We will definitely be returning!!
I loved it me and my kids and my sister loved it . We had a great time thanks to Bryant for giving us our tour. You can tell they love all the animals and care for them. He provided us with so much information all the staff there are very nice and you can tell they are happy with what they do . Very nice people and it was a very nice experience to meet all the animals. Alvin the capybara was my sons favorite. Unforgettable memory.
The mall was not busy, same for the zoo.Everyone was welcoming and helpful.My family and I enjoyed the experience alot especially my 4 years old. Feeding the animals was the best part.Some areas smelled, but you get used to it 😅.The stingrays splashed at us while feeding, we enjoyed it.Bryant was great helping us feed the sloth.We booked through the phone to get a discount.Make sure to check the animal’s schedule to interact with them.
We visited this place on May 26th. Some employees were pretty nice and some looked like they were ready to go home.The place is dirty and extremely smelly. I know what zoo and farm melt like but the smell of this place was unbearable. I was planning to leave but I didn’t want to waste the money or ruin our day.The floor was wet and trash was everywhere. The restroom door was sticky. This is just sad.We won’t go back again and I don’t recommend it to anyone.
Great place to bring the whole family. Our family had a fantastic time at SeaQuest in Fort Worth. We were able to feed multiple fish, rays, birds, animals, and reptiles. We enjoyed the slower pace and were able to see everything. The employees are knowledgeable and friendly. Our 2 year old and 18 year old both had fun. We even had our feet kissed by the fish! Great way to spend a fun day.
I would give this is 100/5 if I could. I got to pet a stingray found this secret tunnel with stingrays saw the size of a megladon mouth took a pic in front of a mummy tomb saw a bunch of snakes even scorpians and I got to feed birds / parrots I saw a giant camel I did a hurricane simulator got up to 70.8 MPH on the simulator I wish I could stay in the tunnel forever it was so peaceful in the tunnel. Very high quality I suggest going there this summer!
The animals are poorly cared for there were roaches in the sloth cage climb on me and my daughter. There were dead fish in the sting ray tank. I was so disappointed and I spent a good amount of money there. I don't recommend this place at all
Glad I came here! Staff were very friendly and made sure we had a great time. Especially Jacob! He let us hold Craig (the snake). I never even planned on holding a snake lol.
This place is awful. I purchased over $200 tickets at the counter and then learned that you can pay to have an employee handle the caged animals whenever you want.This bothered me, so I asked for a refund at the counter, and they denied me and told me to call corporate, who also denied my refund. It seems like the employees are told to be aggressive with their refund policy. I wouldn't waste my time or money here.
Was Not Impressed by this Place...At All!?!? Itshould not be listed as an Aquarium!?!? And the place had such an Awful Smell...We actually left with a sick feeling & a headache!?!?
If I could give a 0 star review I would. This place wasn’t what was advertised and way over crowded on a weekday. The urine smell made me get so sick. My 2 year old who never has issues freaked out and didn’t enjoy none of what they had to offer. Definitely a waste of our membership, wish we could get a refund because of how disappointing it was. DON’T WASTE YOUR TIME OR MONEY NOT WORTH IT!! Only thing that was actually good was the employees interaction with us when we entered.
What a fun experience! My family had a great time. We found SeaQuest through Pogo Pass. My kids loved feeding the birds, sting rays and petting the iguanas. Super interactive.
This place is small cramped, dirty. The animals look depressed with no room to hardly moveStop giving these people money to abuse precious animals. I witnessed a little boy aggressively sitting on the 100 year old tortoise. Small small enclosures, looks like animal HELL
Not really worth the money. We paid $110 to “meet and feed otters” and just general admission.. “meeting” them meant them sticking their hands through little bitty holes and they only want to do that when you have food. once your out of food they’re done. It’s a 10 min thing and it’s $25 per person and sucked. then the overall place itself sucked.. not many animals, stinks terribly. and the enclosures are barely put together… like thrown together and called good enough. i literally don’t know how they’re licensed to have what they have.
We had a small birthday party for my daughter and it was such an amazing time ! The party room was private and we brought snacks/cake with plenty of room yo move around. The animals were so much fun to interact with and see . Our tour guide person was super nice, extremely knowledgeable, and great with kids of all ages in addition to being good at communicating with the parents. I can’t remember his name but he had. long red hair, and made the experience phenomenal. The private interactions were the best part, there was a ton of educational information our tour guide gave us and really kept the whole family engaged. The whole experience created such a great memory that my kids will talk about for it years. If I could rate it more than 5 stars I would !! WE LOVE YOU SEA QUEST!
Jacob has wonderful customer service and id recommend going here to see all the amazing animals.
Bought tokens couldn’t do any of the exhibits, the smell is horrendous, which is understandable but should have vents paid 200 dollars to get in and for tokens, and then couldn’t even use the tokens asked for a refund for the tokens I paid 74$ for and says all sales final
Never seen so many fish lose they’re vibrant colors, they’ve all turned white from the stress of overcrowded tanks, unsanitary water conditions, and very likely malnutrition since they seem so eager to eat your entire hand right off. Truly disgusting conditions they’re kept a at with brown murky puddles, dingy glass screens, and the lack of sunlight makes the slabs of concrete and straw they call “enclosures” look so gray and cold.
This place was so disgusting and should be shut down. Not only are the poor otters in a enclosure with barely any water but everything was so gross and stinky.We also paid extra for an"interactive " excursion with the wallaby. That was a laughable joke. The picture on the website shows a little girl holding the wallaby . Yeah well they make you stay outside the maybe 8x8 enclosure while a lady talks to you about yhe wallaby who is not having it and she gives the child a wilted piece of lettuce ro feed it the wallaby won't come over the lady says welp sorry it's in puberty and he is kinda a jerk right now.So she gives the 3 children who all paid $20 each some hay and the wilted lettuce and an old tissue box to build a "puzzle " she then plops it into the pen for the wallaby to tear into this is the interaction we paid for btw others who didn't pay for this also are participating too. So why did we have to pay $43 dollars for this joke of an excursion?Then none of the token machines would work so the kids couldn't do anything bcuz EVERYTHING takes tokens. All the tanks are so packed and so small. This place really needs to be reported and shut down.We drove over 2 hours to come visit it and if I could leave 0 stars I would. My grandson left so sad bcuz he was upset for the sea life .. he told me those poor otters looked so sad and miserable and had no water to live in...He is 7..Do betterDO NOT WASTE YOUR TIME AND EVEN FREE TICKETS ARENT WORTH THIS PLACE .. GROSS AND NEGLECTED AND WAY OVER PRICED.DO NOT PAY FOR EXCURSIONS THEY ARE SCAMS
It was a fun little place. Got to feed parakeets, and go in with the bengal cats and the most fun animals we had the chance to feed were the sting rays. So awesome!!
I feel so bad for these animals! They need to be cleaned up, some sunshine and space!! We were leery of continuing to enter once we saw that we were in a mostly empty mall. Pictures online are misleading. I wish I had stopped by this review spot first. Most of the spaces smelled badly, and I understand animal smell - this was not it. It needs to be cleaned. The whole time we were there the turtle had poop in a path that appeared to have been there for a while. The poor prairie dogs were so inactive I think they may have been sick - they really need some natural sunlight. I feel bad for even visiting this place. It needs to be shutdown & moved into an area where the animals can have a bigger space, staff that cleans up better, and some sunshine! They are so hungry and fighting for the food. These poor animals. After reading the bad reviews, that are both recent and a year old - something needs to be done. Nothing HS changed. I hope that things are checked out soon. Dirty floors, walkways, cracked enclosures for the snakes and reptiles, aweful smells, all just felt dirty and dingy.
I scheduled my three-year-old’s birthday party here there were several things to my dissatisfaction!The first thing was I received a phone call just 10 minutes prior to 4 (our scheduled time )to let me know that there were some ventilation issues and that the room that I scheduled was unavailable.I had guest driving from an hour and a half to be there. So I couldn’t just tell them to turn around as they had already been driving. As you may notice that is extremely inconvenient to phone someone 10 minutes prior to their party time. With no time to prepare . So we decided to try to make it work with another area in the aquarium. When I arrived it took a good 10 to 15 minutes to get situated in the area we were in there was barely enough room to fit about five people and I paid for 20 people. They finally did move us to an area where we could accommodate more people. And all of this was cutting into our party time.Finally, by the time we were able to sit down, our host was only able to come twice and never showed us our animal. Not to mention in the area we were in there was dripping coming from the ceiling as well .This is very dissatisfactory. Definitely not the experience that I paid for.In addition to this, I was told that I would be refunded in full. She let me know that they refunded half the day of the party and that she just “refunded” the other half and it should take a couple of business days. However much to my dismay I never received a the other half of the refund.When I reached back out The representative she claimed that we agreed upon half of the refund Per the phone call to which I asked her to release that audio to me which I am still waiting for.This is extremely disappointing that my child could not have a decent birthday. And in addition to this, I was lied to about the refund. Most definitely bad business practice. Save yourself the trouble and find another location to host your child’s party that is more accommodating and have more ethical business practices.
Poor animals trapped in between walls. Definitely animal protection should inspect the place
Tried to keep an open mind after reading reviews and still go as we had already purchased tickets. Visiting a pet smart would have been better. Very small, outdated and dirty facilities. The animals literally jumping to get a bit of food in desperation. The worst part of all they recommend tokens to feed the animals to “interact” but most like 90% of the feeding machines were empty and we were only able to feed like two animals. The turtle had apparently peed and while the employee mentioned that’s what was right in front of the door it was not cleaned up during the time of our visit. Took 25 minutes and that’s with us taking pictures to go through the whole place. The guy working Damon I believe was really nice but I would not waste your money or time. There was not one nice and clean attraction or area.
Took my grandson. All of the interactive exhibits cost extra. We bought tokens to feed, but over half of the stations were empty. The majority of the others were broken. When we tried to trade the coins in because there was no place to spend them, they told us everything was empty because we came behind a large party- as if that was supposed to make it better, and we could use them next time. We didn’t see a large party and we arrived 10 min after they opened. Many of the feeding holes were too tall for a 5 yr old anyway. The staff was friendly when you could find them. Drove 2 hours round trip for this visit. Spent 1 hour and 15 minutes in the exhibit, did all there was to do and gave leftover tokens to a class of kids. Highlight was the toy he got in the gift shop. The epic experience might be something special, but a random day pass wasn’t worth price of the ticket much less the gas to get there.
We went on the epic quest and our tour guide Bryant was AMAZING! So knowledgeable and friendly. Highly recommend!
We just happened to be in town for a horse show and were looking for something to do. Came across SeaQuest by chance, and had the best time. We ended up doing the duo quest, sea otter and porcupine. Neither one of the animals would really cooperate. But we did get to interact with them. But everyone at the location totally made up for it. They let us interact with the capybara and the sloth. Cameron was absolutely awesome. My daughter had the time of her life. He was so informative and was cracking jokes with my daughter the whole time. The interactions totally made my daughter’s spring break. We will definitely be back and we will definitely request that Cameron oversee our interactions.
If I could give a zero star I would. This place was dirty, smelly, questionable at best on animal care. Honestly needs to be investigated.
This one was such a great experience. We came from Iowa for my daughter 16 birthday. All the staff was amazing. Bryant was our snorkeling instructor. Bryant was amazing!! High recommend
We did the epic experience with Bryant as our tour guide. He was friendly, enthusiastic, and eager to make sure we enjoyed our experience. We were able to feed and pet many of the animals on exhibit and had an amazing time! Thanks for a fun afternoon.
No way these reviews are real. Leaking shark tanks, unmanned animals, $2 for 5 pieces of cat food, smells awful, animals pens full of poo. This is atrocious.
Went to sea quest and did the whole experience. Bryant was great and taught us how to snorkle. Snorkleling was definitely a fun experience. Would recommend sea quest and Bryant as your guide.
Bryant was Awesome!! We snorkelers and did the whole sea quest experence!! Would highly recommend. Was a fun experience.
We had the absolute best time going here! We brought two 3 yr olds and there was so much they could do and they had a blast. The staff was beyond helpful. Bryant, Jacob, and Cameron were so helpful in getting our tokens and helping feedings. They were so patient with the kids and made it a magical trip for them! Thank yall so so much! We will absolutely be back!
Pretty neat experience. Very up close and personal with the animals and fish and even swim with them. But it's kind of cheap and low rent looking.
Meh. Dirty, stinky, and jam packed full of other disappointed people. My 6 year old said "well that wasn't much fun daddy".Go visit the aquarium instead. 🤷♂️🤷♂️
Bryant was a great tour guide! He was very friendly and we had the best conversations about the animals. He definitely made the experience amazing.
We just finished up our EpicQuest tour— absolutely recommend getting this package for up to 8 ppl. It made all the difference! We were linked up with Bryant, a lead guide who definitely knew his stuff and made sure we got a priority experience with all the animals and in the snorkel tank with the stingrays. If you can request him specifically— do it! He took great care of my kiddos and went way out of his way to make us feel like VIPs. Kids really got to know the animals and how they’re cared for while getting some quality “petting” in as well lol. They are already begging to come back. A+ Seaquest !
I think it could be a better-looking atmosphere,the cashier really helps in saving us a discount thanks.
You have got to be kidding. Who rated this a 5 star! Absolutely horrible and disgusting and inhumane treatment of the animals that they did have!
We were greeted nicely but still the site was just “okay”. We paid for the epic quest full interaction. The guide probably spent about 5 minutes or less on each view no real special treatment for the package to be $500. We called and inquired about the pool length for the sting rays we were told 5ft .. turns out it’s 6 1/2 so that was frustrating. Another thing that was a little annoying was due to us spending 5 minutes or so on each interaction we were under the impression we would be able to go back and do feedings considering the guide passed several attractions because “they weren’t ready yet”. Upon completing the interaction we were asked back for our remainder tokens and were told it was because it only came with the package. If we wanted to continue to feed we would need to purchase additional tokens. What the hell did we pay for unlimited tokens for if we have to give them back? A lot of things that were sold in the package were misleading at bare minimum if they wanted to put a “leash” on the “unlimited” tokens that we purchased they could of at least said they couldn’t give us no more not take the ones we didn’t even get to use yet.All and all not worth $500 or my time.
We always go for ice cream after we go out for dinner on date nite. Braums is the best. Sometimes it's hard to get a seat they're so busy.
This place and all sea quest locations are detrimental to these captive animals health!! please do not visit. Ecologists and other wildlife biologists advise to not give your money to these sorts of organizations
Be prepared for pressure to spend way more money than you intended to spend. If you want an animal experience that includes well-cared-for animals, go to the Dallas World Aquarium instead. At least they are honest with their pricing.
Never have been nor do I ever intend to go to a Seaquest. I Just saw the Nightline story and totally believe that these animals are being exploited abused and neglected. I hope parents stop taking their children ( especially preschool children) to these animal abuse centers. Wild animals are not meant to be touched or handled. Ever.
Do some research on the owners. Corrupt company, do not care about animals…not nice aquarium. These are the aquariums putting animals in danger. Please go out of business
This place is awesome and reasonably priced. When you go there, request Bryant. He is awesome. Very energetic, knowledgeable of the animals and very helpful. Thank you Bryant for a memorable experience.
I was trying to purchase tickets for the zoo and accidentally paid for sea quest when I realized it I emailed them and received a rude email back I called and Lisa was rude and racist and refused to give me a refund as rude as they customer service is I would not dare to step my feet in this place nor would I recommend any of my family or friends to this place
Just don't. They are not caring for these animals. All they care about is profit. The USDA has already flagged this facility for terrible living conditions for the animals and those diseases and bacteria can spread to humans. #BOYCOTT SEAQUEST
We bought the private tour. Bryant, our guide was outstanding. He was very knowledgeable, accommodating and friendly. The service he provided is the kind you rarely experience. Glad SeaQuest hired Bryant...they should use him as a standard when considering future job candidates.Roman, Date of Visit 02/19/24
Sad very sad ! These poor animals held captive in small places no outside air & very muggy inside.. to many fish in small areas. Stingrays act like they are starving. Bangels right across from birds that never stop chirpping & bangels depressed because that cant get to them ... sloths are so sad with no space. The thing that broke me was seeing otters with little tiny spot of water. This place should give these animals up to a zoo ... 1st & last time ill ever go . & the price is crazy crazy! These animals are starving
Today was a wonderful day at SeaQuest. Sam was awesome and very sweet to us. She really made our experience over the top. Thank you.
Don’t take your kids there. It is not safe and they do not take care of their animals.My wife took our daughter about 2 years ago and a fish bit our daughter’s hand after she was told they were safe to touch. They were not prepared at all to tend to injuries and only offered a band aid.
Very active and hands on. Bryant was our tour person and he did an amazing job and very interactive with both of my children. Friendly communication and kindness goes along way and he went above and beyond with the tour. Definitely coming back to enjoy more !
My family and I went here during our recent vacation and let me tell you it is SO worth the trip! A wonderful aquariam with wonderful people working there. I definitely recommend the EpicQuest Mini or the Epicquest if you want to scuba dive. We did the Epicquest mini with our amazing guide, Star, and we loved every minute.
Went here to explore the dead mall with my friends but we ended up here and we did not regret it at all. Everyone that works here is nice and helpful plus there’s lots of cool animals to look at, we would definitely recommend going
Family purchased the epic quest and it was so much fun! The kids loved all the interactions and our tour guide Bryant knew his stuff! He worked so well with all the kids (5 kids 8 and under).
Very disappointing and janky aquarium that is trying to stay alive. It’s not even an aquarium more like a small Exibit. Absolutely horrifying. Do not recommend. Not worth the money.
Bryant and Milo made our most recent trip absolutely amazing! The kids absolutely love this place and it's a wonderful experience for the whole family.
Experience is wonderful ,remembering washing your hands carefully before touch animals and after .Interactive with animal need to register ahead or at the lobby and pay extra not including in entry fees.The stafff working there are wonderful and they just looks likes fighters cause it is really demanding to check in and they try their best with best attitude and smile face and patience to explain.After you going inside the staff working there is perfect too! I think the manager should just hire more part time staff cause I felt the staffs there is kind of burning out .And wish more people on duty to clean the animals waste .
Fun facts!Flash the Sloth is a name given to multiple sloths owned by the SeaLife brand, many of which have died from neglect.The Covino family owns multiple aquariums, and when local animal control and state fish and wildlife intervene on animals' behalf, they are allegedly known to transfer animals from one to another to avoid seizure. Ammon Covino, the former legal nameholder, owner, and CEO for the company, was sentenced to federal prison for animal trafficking, and once released, was sent back for violating his parole after helping other family members open and operate other aquatic petting zoos.SeaQuest has been denied permits in multiple locations, and allegedly have been known to have continued or attempted operation despite legal cease and desists.Many animals owned by SeaQuest have been allegedly procured from illegal animal trafficking circuits from Columbia.When told they were holding too many animals in one enclosure, video has shown employees reporting that the owner's solution was to set them free in the local area or give them away at animal feed stores, rather than seek out rehabilitation groups.Most employees are operating under an NDA.As someone who grew up going to Ridgmar Mall, I find this to be particularly abhorrent.This is not professional legal advice, nor are these allegations made in a court of law by the writer. This is an opinion piece.
What a great experience! Thank you to our tour guide Brandt!! He informed us and made our experience very enjoyable with the animals and the sting ray tank!! Go see it! A must see if you are in Texas, Fort Worth!!
Great little aquarium. Has a lot of cool interactive things too. Can get a little expensive if your buy entry price plus interactive tokens.
Had so much fun, came on a date for the first time and one of the workers Bryant, was so kind and helpful with everyone around. Feeding the stingrays was definitely the coolest part!
I've been here two times so far, both times very memorable. My most recent visit was my brother and I, we did the two for $80 package. It came with entry, two encounters and 20 tokens.Our most favorite experience was the Sugar Glider, one little guy kept climbing all over us and wouldn't leave us alone hehe. The worker that helped us out said they didn't really do that often. It was super fun feeding the Sugar Gliders and learning about them.When we were walking around, we saw a worker named Brian. He had a gorgeous, healthy, and happy Ball Python. We spent 2 tokens to hold her for my brother. I paid 2 as well to hold such a beautiful snake as well!! Brian was nice enough to give back my two tokens because of how my brother and I were passionate about snakes. (Give Brian a bonus!!!)Overall, this Aquarium has a wide variety of animals and it is so so interactive. All staff is fun and happy to be there. This Aquarium is worth the hour drive for me.
I went for the first time yesterday and these people are some of the nicest and welcoming people you’ll ever have the pleasure of interacting with. All the employees here were very friendly and helpful. The animals look so happy and well taken care of! I would highly recommend the stingray tank and the interactive bird/ savanna cat exhibit. Huge shout out to Bryant for being super cool and getting some photos of me with the birds! 10/10 recommend.
Had an incredible day! Showed up on a whim and everyone was so incredibly kind and attentive! Gwen and Brodie were incredible to talk with and were so kind when it came to interacting with the animals! All the animals were delightful and very responsive and Katie told us so much on their rescues! Had an overall incredible day!
Went with my family and had a very nice experience. The staff was friendly and patient. This was our first time and didn’t have any expectations and didn’t set up and special encounters. This place provides rather close encounters with animals and opportunities to feel them by hand. I felt like the amount of animals and access to them was greater than expected and made for a fun experience.
How is this place still in business? Everything is concrete with a few handfuls of straw thrown down for the land animals. The marine life are just in big pools with no live vegetation in the water or rocks, just big salt water pools. This place reminds me of the zoos back in the 1950’s. The fish smell is so strong that it is nauseating. Don’t these places get inspected by the Humane Society? The life of animals is sad. I’ll never go back.
We flew in from Indiana to see family. We stopped after we got off the flight and had an amazing time. We did the epic adventure and it was well worth the price. Our tour guide Bryant was amazing.
Bryant was really friendly towards us and was doing an amazing job keeping the place afloat, but the rest of the staff did nothing to ensure the animals were in a safe environment.It immediately became clear that the animals are being neglected by the staff even despite the countless reports the USDA has filed detailing their abuse over the past few years. Some examples that especially stood out after visiting: the otter enclosure had a small, roughly 4’ x 4’ pool full of dark brown water for around 5 otters, the parakeet enclosure was filled to the brim with parakeets to the point they had no more space to land or move anywhere, the giant tortoise wouldn’t move and was only facing the corner in a small empty enclosure that anyone could access unsupervised, and the reptile room with a tortoise that allows visitors to enter and do whatever they’d like to the animals without supervision (the sign states that no more than 6 people should be inside the enclosure at a time but there almost always were up to 10).It’s clear that the administrative staff does not care about the mental or physical well being of their animals that they continue to profit off of and they should be ashamed of themselves.This place needs to be shut down already.
Bryant and Cooper were great with our kids, snorkeling with the stingrays. They definitely make the experience top notch! We will absolutely do it again!
SeaQuest offers a unique chance for families to get up close with amazing animals, even if some of the exhibits feel a bit compact and the location in an older mall isn't the most glamorous. Just park near the other cars to easily find the entrance, and be prepared for the price to reflect the unique experience.
This place had filthy tanks and exhibits that stank so bad we had to turn around and walk out before I lost my snack. Literally GAGGING. Not worth the money at all and I had free admission 🥴 I wish I could ask for a refund on the gas I spent to get there.
Worst aquarium ever. It looked so rundown and animals looked uncared for. We came out feeling more depressed than when we entered that beat up mall inside which it is located. This place should be closed. Even if they offer free tickets, stay away from this place.
I love taking my kids here. They always look forward to interacting with the iguanas, tortoises, and sting rays. The staff is helpful and welcoming, too. We visit every few months ❤️
Seaquest is absolutely horrifying. They have no staff, animals are living on concrete, the smell is horrendous. My young children felt terrible for the animals who live in tiny spaces without adequate care.The lack of staff is scary!! That place should be closed down.There was a dead stingray in the large tank and the worker just ignored the body. One of the most bizarre experiences I have ever been to.